Payments
A deposit of 20% is required to confirm your seat. The balance is due 45 days before departure. Statements and reminders are not sent out. Please ensure that your payment reaches us in time, in order to secure your seat.

Insurance
Comprehensive travel insurance covering cancellation, curtailment, medical, emergency travel and personal accident, is compulsory on all Karibu Safaris. The client is aware that it is his/her responsibility to take out insurance. The clients will effect personal insurance and be satisfied that their insurance fully covers their personal requirements.

Please note that credit card travel insurance is inadequate for a safari.

Cancellation Fees
41+ days before departure: Deposit - 20% of the total fare
41 - 29 days before departure: 40% of the total fare
28 - 14 days before departure: 60% of the total fare
13 - 0 days before departure: 100% of the total fare
No show on day of departure: 100% of the total fare (regardless of circumstances)

Administration Fees
An administration / communication fee of US$30 will be applicable when altering a reservation 41 days or more before departure. Cancellation fees will be applicable for cancellation within 41 days before departure.

Indemnity
All participants travelling on a Karibu Safari are required to complete and sign an Indemnity Form before joining the safari.

Complaints
Should participants have a complaint whilst on safari, the clients must inform the tour leader in order that he/she may attempt to rectify the matter. Should the matter not be rectified whilst on tour, the client should write to Karibu as soon as possible, as the complaint must be received by Karibu within 30 days of completion of the tour, so that the complaint can be investigated. Claims may not be considered outside that time.

Karibu will not entertain complaints due to Loss of Enjoyment where the full land arrangements have been provided.

Nationality, Date of Birth, Flight Details
We required the name, nationality, date of birth and flight details of each participant.

Health
You must be in perfect health to undertake any safari. We visit remote areas with little or no medical facilities. The safaris are not strenuous and anybody leading a moderately active life can participate. However, we do not recommend certain overland safaris to participants who are over 55 years. The safari consultant will advise you on the safari best suited for you.

Safari Dossier
A dossier detailing climate, recommended clothing, visas etc. will be forwarded to the participants or tour operator/travel agent after confirmation of the reservation. It is absolutely essential that each participant receives a copy of the dossier before travelling.

Travel Documents
You will require a valid passport. Please check with us, your local consulate or travel agent as to visa, passport and health requirements. It is your responsibility to ensure that your passport, visas and vaccination certificates are all in order before departure. We cannot be held liable for any passenger being refused entry into a country for any reason whatsoever.