| Terms and Conditions: SA Tours And Safaris (Pty) Ltd [TOUR SA] are booking agents for South African National Parks and KZN Wildlife. There are no extra costs incurred when booking accommodation through us and you, the traveller, benefit as you receive personal value added service from our friendly and experienced consultants. We love our business and it shows in our commitment to you, the traveller. AMENDMENT FEES - All amendments will attract a R50.00 fee.
AMENDMENT WHEN TRAVELLING - All National Parks: Once you have checked into your accommodation you are unable to make any changes. If you wish to change accommodation/camp, please enquire at reception PRIOR to booking in.
If an amendment is made while in the Park you will be held liable for all cancellation and amendment fees.
CANCELLATIONS / MODIFICATION CLAUSE South African National Parks charge full cancellation fees on any amendment done within the 30 day cancellation period if the amendment is of a lesser value than the original booking. - No charge for cancellation 31 days and more before arrival date.
- 50% of total cost for cancellations between 30 – 15 days before arrival date.
- 100% of the total cost for cancellation between 14 – 0 days and on arrival date.
- 100% of the total cost for any non-arrival.
Car Hire Arrangements: - If cancelling any booking within 1 week of travel, there is a cancellation fee of 1 day’s rental.
E & OE (errors & omissions excepted) MALARIA - Please note that you are advised to take malaria precautions when going to the Kruger National Park area and KwaZulu-Natal Parks. Please consult your doctor on this.
- For up to date advice on malaria; a map of affected areas and other health precautions, visit the following website http://www.malaria.org.za
MEDICAL AND TRAVEL INSURANCE - Travel insurance is strongly advised. You should be covered in the event of cancellation or curtailment, death, any medical or rescue expenses, as well as for any loss of baggage, money or personal items.
PAYMENT - Full payment is required 31 days and 1 week prior to arrival date. Bookings made within the 30-day period must be paid within 24 hours of confirmation.
- Trails are payable 3-months prior to travel date.
- Do not e-mail your credit card details over the Internet as this could result in fraud beyond our control.
- Kindly refrain from depositing CASH, as it attracts banking fees, which will be for you own account.
- Telegraphic Transfers: you are responsible for all the bank levies, which are to be advised by your bank.
TIPPING/GRATUITIES - Tipping and gratuities are not included in the cost of your safari/tour. You are welcome to tender an amount to the staff & guides.
- The average acceptable gratuity is 10% for services rendered.
VISAS - Please ensure that you have the correct visas for the countries you are visiting.
- To determine whether you require a visa to enter South Africa, visit the comprehensive South African Home Affairs Department website at: http://home-affairs.pwv.gov.za.
- You are required to have a minimum of 2 blank pages in your passport to enable the entry visa into South Africa to be issued. If there is insufficient space in the passport, entry will be denied and you are likely to be detained pending return to your country of origin.
VOUCHERS - On receipt of your full payment you will be provided electronically, with vouchers.
WILDCARD - For more information pertaining to the conservation fees, kindly visit www.wildinafrica.co.za (Wild Card Call Centre 086 123 4002)
This booking and eventual contract between the client and safarisA shall be deemed to be concluded in Cape Town, Republic of South Africa; and shall be interpreted according to the laws of the Republic of South Africa. In the event of any action hereunder, the Supreme Court of South Africa (Cape Town Local Division) shall have jurisdiction in regard thereto, not-with-standing that the amount of the claim may be within the jurisdiction of the Magistrate's Court.
SATSA MEMBERSHIP NUMBER 645 / SAACI MEMBERSHIP NUMBER S0828
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