Land and Lake Safaris Conditions
1. How to book
Having confirmed availability, a non re-fundable deposit of 20% of the tour fare is needed to secure your participation / reservation. Once we have (or receive proof of) this payment together with your completed booking form, your booking is confirmed and accepted by us. Final and full payment must be made prior to the safari / occupation. In case of bank transfers - please allow 14 days prior to the safari/occupation. If paying in Malawi Kwacha please note we use the higher buying rate of commercial money bureaus.

Payments by credit card carry a 6% bank charge - should your credit card be rejected it is your responsibility to call the credit card company or settle your bill by other means.

2. Cancellations refunds as follows:
In all instances you will be offered an alternative date without penalty - should you reject this - we charge:
8 weeks prior to participation - full refund given
8 weeks to 2 weeks prior to participation - deposit forfeit
2 weeks to departure day - no refund - full payment due.

3. Insurance
We require all guests to ensure that they have their own travel insurance covering cancellation, curtailment and all medical expenses.

4. Passports and departure taxes
it is the sole responsibility of the guest to ensure that his / her passport and relevant travel documents are in order.
Visas
Land and Lake cannot guarantee your Zambian visa exemption - whilst every effort is made to waiver your visa it must be clearly understood that if the Zambian Immigration officials reject, change or admit no knowledge of your application, any resultant costs will be yours to bear.

5. Health
Anti-malaria precautions must be taken, and these are the sole responsibility of the guest. Consult your doctor or pharmacist.

6. Responsibility
Neither land & Lake (herein called the company) nor any person acting for, through or on behalf of the company shall be liable for any loss or damage whatsoever and without restricting the generality of the foregoing shall particularly not be responsible for any loss or damage arising from any errors or omissions contained in it's brochure or any other literature, late or non-confirmation or acceptance of bookings, loss or damage caused by delays, sickness, injury or death, whether occasioned by negligence or not.

In addition the company shall have the right at nay time at it's discretion to cancel any tour or the remainder thereof or make any alteration in route or time should any cause in the opinion of the company make it necessary to do so, and shall not be liable for nay loss or damage whatsoever arising from such cancellation or alteration.

The person making any booking will, by the making of such booking, warrant that he or she has authority to enter into a contract on behalf of the other person/s included in such a booking and in the event of the failure of any or all of the other persons so included to make payment, the person making the booking shall by his / her signing of the booking form assume personal liability for the total price of all bookings made by him/he.